US office (757) 213-6841 (hours of 08:00 to 16:00 EDT)
UK office +44 1462 688070 (hours 08:30 to 16:30 GMT)
*Mon-Fri excluding weekends and Bank Holidays
Remote Support for New Systems
For new customers, we offer 3 months of free online remote support from the date of final commissioning. Contact us to arrange a remote session.
Looking after your investment for years to come with:
- Remote support
- Annual service contracts
- On-site support (available through a Hanwell Inc. approved 3rd party)
- System health checks
- Calibration & adjustment*
*Calibration certificates can be supplied with new products upon request. Recalibration calibration and adjustment will be available through a Hanwell Inc. approved 3rd party thereafter.
Contact us for more information about these services today.
Traceable, UKAS & NIST Calibration
Regular traceable calibration and adjustment (where appropriate) ensure that your precision products and solutions continue to supply you with accurate, high-quality data.
We recommend you recalibrate and adjust (where appropriate) each year and we are pleased to offer traceable and UKAS* calibration for new product orders through our parent company The IMC Group. Alternatively, Hanwell Inc. offers traceable and NIST calibration and adjustment through approved local 3rd parties.
*UKAS is a direct equivalent to NIST and is accepted under the International Laboratory Accreditation Cooperation (ILAC)
Please contact us for more information about these services.
We are here to make buying a monitoring solution as straightforward as possible.
The wireless solutions we provide mean that installation is non-disruptive and straightforward.
Our experts ensure that your products are working to your required standard and leave you to start monitoring right away and for many years to come.