Stay Home – Stay Safe

Stay Home – Stay Safe


Following the briefing from the Prime Minister last night and in-line with the Government plans, we wanted to update you on our current status.

With immediate effect all of our non-manufacturing staff will be operating from home to keep the business running as smoothly as possible during this difficult time.

Due to the dispersed nature of home working we have taken the difficult decision not to try and redirect our phone lines, which will leave our service and support teams only able to monitor and respond to emails, therefore we ask that you contact us via the appropriate department below:

Stay safe stay home

Customer Service – customerservice@ellab.com

Technical Support – support.hanwell@ellab.com

Accounts – accounts@ellab.com

Marketing – marketing.hanwell@ellab.com

 

 

Or, directly to individual email addresses should you know the address of your contact within Hanwell Solutions Ltd.

Additionally, our manufacturing facilities staffing levels will be reduced to an absolute minimum for the 3 weeks period, and we will provide further notification as and when the Government make additional announcements. This will inevitably cause some delays to our supply of products and services and are doing everything within our power to minimise the impact on our customers.

We are committed to the health and well-being of our employees and their families and we feel that the additional changes outlined are essential to safeguard our workforce.

We thank you for your continued support and hope you can stay safe during this difficult time.