Quality Assurance appointments at Hanwell
As part of our continuous improvement philosophy, at Hanwell, we have made a trio of senior-level appointments surrounding Quality Assurance, in order to underpin our reputation for the consistent supply of technically superior British-made products.
Tony Groom leads the field as new Quality and Health & Safety Manager, with a focus on regulatory compliance and ensuring that projects stay on schedule and on budget, meeting customer expectations every time. Tony works alongside Paul Taylor who has been promoted to the role of Continuous Improvement Manager; his aim is to help all colleagues embrace Hanwell’s Continuous Improvement philosophy which helps them towards their goal of excellence at all levels.
Completing the hat-trick is Jim Ryan, appointed as Service Manager to look after customer installations and use his expertise in environmental monitoring to develop further enhancements to the service experience. Jim is supported by an extended technical support team helping customers across the world to maximise the functionality of their Hanwell solutions, which range from simple “plug and play” options through to complex multi-site, multi-channel support.
Between them, the three new managers bring a combined 100 years’ experience in manufacturing/ engineering and a common goal to live up to our mission and customer promise. Tony said about the new management appointments: “Quality is a key part of our culture here at Hanwell, and focusing on quality drives us towards excellence in every department, reducing costs and downtime for ourselves as well as customers. Our ISO 9001 and UKAS accreditations are key to demonstrating to our customers that we are completely serious about being the best that we can be and providing Ultimate Peace of Mind.”
.To find our more about our Quality Assurance philosophy, take a look at one of our latest blogs, detailing how we maintain ultimate peace of mind with our ISO9001 accreditation. Alternatively, you can contact us today!